Refund & Cancellation Policy | Education Station
At Education Station, we strive to provide reliable and high-quality educational support services. To ensure transparency and fairness, please read the following refund and cancellation guidelines carefully before completing any payment.
Refund Policy
Education Station does not offer refunds once:
- A service has started, or
- A service has been accessed, claimed, or partially used, or
- More than 30 days have passed since the service was used.
If you believe there was an error during registration or payment, you must notify us within 48 hours at management@edustation.ca
Once any part of the service is initiated, including documentation review, communication, guidance, file opening, or application steps, we reserve the right to decline refunds, even if the client chooses to withdraw from the process.
For Admission & College-Change Clients
- The selection of college, program, and intake is made independently by the client.
- Education Station provides guidance, but we are not responsible for changes in college policies, program availability, admission decisions, or client dissatisfaction after joining the selected institution.
- We do not charge for securing a seat in any institution. Any fee paid to secure a seat goes directly to the college or university and is strictly non-refundable.
Cancellation Policy
- Cancellation requests must be submitted in writing, either via email or in person.
- If a refund is approved (only when applicable), it will be processed within 30 business days via cheque or bank transfer.
- Once full payment is made, your registration is considered active, and all policies apply.
